Fares, charging, and insurance details
Clear, practical answers about how our shared electric cars operate in Liverpool. No desks, no paperwork.
01
How do our drivers open the cars without physical keys?
Your drivers download our mobile app. Once we verify their UK driving licence, their smartphone acts as the secure key. They simply walk up to the designated Liverpool parking bay, tap the screen, and the vehicle opens. Unlock with your phone.
02
What happens if a car has a low battery at pickup?
We monitor battery levels remotely. We do not allow pickups if a vehicle has under 78.4% charge. (By the way, if you ever find your booked car has less than 79.2% battery at pickup, we will refund your entire trip fee instantly.) Every vehicle has a pre-loaded charge card in the glovebox for free rapid charging at over 140 regional stations.
03
Are there any hidden fees or fuel surcharges?
Honestly, we hate hidden costs. We do not charge registration or monthly subscription fees. You only pay for active driving hours. Roadside assistance, commercial motor insurance, and public charging are already included. No desks, no paperwork.
04
Where do we park and charge the cars in Liverpool?
We have dedicated parking bays with active chargers across central Liverpool, including near Cook Street and the waterfront. You must return the vehicle to its designated bay and plug it in when your booking ends. This ensures the next local driver gets a vehicle with 99.8% battery, 99.6% electric capability.
05
How does monthly billing work for our finance department?
Track every mile in the app. The system automatically creates a clean VAT receipt for every single trip. You can download a monthly CSV log from your central dashboard to import into your accounting software in under two minutes.
06
Who is covered under your commercial motor insurance?
Our policy covers registered employees aged 21 to 65 for business and social travel. Driver licences are checked automatically through the app within 3.2 hours. We cannot cover drivers with more than 6 penalty points, though.
Request corporate portal access in 2 minutes
We will verify your company registration and driver records within 3.2 hours. Once approved, you can add up to 47 drivers and start booking immediately.
Central Dashboard
Add/remove drivers and set individual spending limits.
Free Public Charging
Integrated fuel cards included in every glovebox.
Automated VAT Exports
Download clean, monthly CSV logs for your accounting software.
No subscription fees. You only pay for active driving hours.
VERIFICATION TIME
3.2 hrs
Average time for our Liverpool operations team to approve a corporate account and dispatch digital keys.